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Who we are
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We are Lofty Heights CIC, a Not For Profit Social Enterprise supporting the Suffolk community. We provide specialist decluttering, deep cleaning, garden clearance and a range of other services. We also prepare homes to enable hospital discharges.
Our business is built on three values: honesty, reliability and trustworthiness. Every one of our 11 highly trained staff live by these values. Our services are available to everyone, no matter how big or small a job may be. We’re proud to work closely with the NHS, Local Authorities, Charities and Housing Associations and provide specialist support to more vulnerable people in our community. |
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"Enabling people to live safely, securely and healthily in their homes and to provide employment and training opportunities to young people in Suffolk.”
Olive Quinton, Founder & CEO
What we do
Lofty Heights CIC is primarily a decluttering service but this skill at decluttering chaotic or muddled homes has helped to develop the other services that we can offer. Packing and downsizing in preparation for moving home, or unpacking following a move, are essential actions to prevent homes from being cluttered from the outset. Homes that have been cluttered often require a clean before a regular cleaner can be taken on.
Gardens are often used as a dumping ground to store unwanted items removed from a home, we can help to declutter gardens, sheds and garages too, but it is important to note that we are not a waste disposal company. We have advice about waste disposal on our Useful Things section or we will make suggestions in our estimate or assessment visit.
Although not a commercial house clearance company, we are on occasions commissioned to clear properties by solicitors and others acting on behalf of people who have no close family or others to do this for them.
At Lofty Heights CIC, how we do things can be more important than what we do, we understand that living with dementia is hard for those with the condition and the people who care and support them. Lofty Heights factors this into every part of our service. Our team is mindful of the importance of routine and familiarity. This is one of the main reasons why we are a primary choice of service provider for Social Services Adult Community Services, the NHS, and many of the local authorities and housing associations.
In all jobs we take great care to protect any important items, such as money, documents, photographs, medals, letters and jewellery. When we work in a home, whatever type of work we are doing, we will ensure that items of value are flagged up and returned to the customer, or their representative.
When we work with you, we will estimate the cost of the work, based on how much time is needed and any waste disposal costs, we do not sell your unwanted possessions or profit from them in any way. It is important to us that we have no other incentive for removing things from your home other than to help you or your representative to achieve your desired outcome.
Our experienced team wear a T-shirt with a logo, they will have an ID badge, and will usually (not always) be in one of our sign-written vans. We want you to be confident about who you let into your home.
Gardens are often used as a dumping ground to store unwanted items removed from a home, we can help to declutter gardens, sheds and garages too, but it is important to note that we are not a waste disposal company. We have advice about waste disposal on our Useful Things section or we will make suggestions in our estimate or assessment visit.
Although not a commercial house clearance company, we are on occasions commissioned to clear properties by solicitors and others acting on behalf of people who have no close family or others to do this for them.
At Lofty Heights CIC, how we do things can be more important than what we do, we understand that living with dementia is hard for those with the condition and the people who care and support them. Lofty Heights factors this into every part of our service. Our team is mindful of the importance of routine and familiarity. This is one of the main reasons why we are a primary choice of service provider for Social Services Adult Community Services, the NHS, and many of the local authorities and housing associations.
In all jobs we take great care to protect any important items, such as money, documents, photographs, medals, letters and jewellery. When we work in a home, whatever type of work we are doing, we will ensure that items of value are flagged up and returned to the customer, or their representative.
When we work with you, we will estimate the cost of the work, based on how much time is needed and any waste disposal costs, we do not sell your unwanted possessions or profit from them in any way. It is important to us that we have no other incentive for removing things from your home other than to help you or your representative to achieve your desired outcome.
Our experienced team wear a T-shirt with a logo, they will have an ID badge, and will usually (not always) be in one of our sign-written vans. We want you to be confident about who you let into your home.
Youth Employment
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At Lofty Heights we are all about creating employment for young people and raising aspirations. The vision behind Lofty Heights has always been to provide real employment and training for local young people.
Rather than formal qualifications, motivation, commitment, trust, honesty and teamwork are all essential qualities necessary to gain paid employment with Lofty Heights. We believe in giving young people a chance regardless of their formal qualifications. In return, we expect them to deliver very high standards of service for all our customers. The more jobs we do, the more work we can offer our young people. |
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The Covenant is a promise made by private, public or voluntary organisations to provide support for care leavers aged 16-25 to help them to live independently.
Want to learn more about the Care Leaver Covenant? Click here |